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Customer Service

  • Shipping & Delivery

    You can collect the flowers that you've ordered on the pickup date that you've selected. They will be available at “Out of Eden” Supermarket on Banana Island, Ikoyi, Lagos. There's a delivery option for Ikoyi at a delivery fee.

  • Privacy & Security

    Privacy
    Dutch Flowers In Lagos takes all measures needed to protect your privacy. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used following the privacy statement. Dutch Flowers In Lagos may change this policy from time to time by updating this page. Please check this page regularly to ensure that you are happy with any changes.

    Security
    We take all steps needed to ensure that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures.

  • Complaint

    Should you have any complaints, please send us a message on the 'Contact us' page. Please do this a.s.a.p. and at least within one day after delivery/pickup of your order. Within reasonable expectation, we will resolve your complaint quickly and to our mutual satisfaction.

  • Updating Account Information

    You can change or update your account information whenever you wish to, by logging in to your account.

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